Workplace Communicator Blog

3 Strategies to Build and Enhance Safety Leadership

Posted by Marie-Claire Ross on Fri, Apr 28, 2017

We are very excited to announced that Marie-Claire Ross is speaking at the Safety First Expo in Melbourne on Tuesday 11 May at 10.30am.

In her presentation she will be covering:

  • The role of trust in improving collaboration, safety outcomes and harnessing the collective intelligence of their workforce.
  • How to communicate, engage and empower employees, in order to build trust.
  • 3 important pillars to build a high performing safety leadership culture.

If you are frustrated with the lack of progress in improving employee or contractor awareness of safety or just want some new insights to consider, this session is for you.  And it's free.

You can find out more at:


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Topics: safety leadership, fixing safety culture

5 Mistakes that Sabotage your Safety Communication Success

Posted by Marie-Claire Ross on Mon, Mar 17, 2014

One of the things I like about my job is consulting with safety professionals on how to improve their safety communication. 

I get to review monthly safety themes and safety articles for the company newsletter and proffer suggestions for improvement.  Often, a complete overhaul is required.

Safety professionals are great at the technical, but struggle when it comes to packaging information for other people to digest.  Sadly, just because you find restraining loads very interesting, doesn't mean others will automatically share your enthusiasm.

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Topics: safety communication, safety leadership, safety communication skills

From Pain to Gain: How to Convince Employees to Work Safely

Posted by Marie-Claire Ross on Tue, Mar 11, 2014

Recently, I was talking to a safety consultant who told me about a business he visited a while ago that had staff handling pieces of wood with multiple nails sticking out, while not wearing gloves.

Every day these employees were constantly subjecting their hands to pain, yet, no-one complained.

What's interesting about human behaviour is that when we are in physical pain the body will learn to adapt and avoid it.

Think about the last time you had a sore tooth.  You automatically started eating on the other side of your mouth.

In this company where people were ignoring the daily pain of work, they just got used to it because everyone else was doing it and nobody protested.  Management was okay and would have been open to suggestions (provided enough people let them knew of the issue).

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Topics: safety leadership, safety skills, safety communication skills

Seven tips to Cultivating your Personal Safety Brand

Posted by Marie-Claire Ross on Mon, Feb 10, 2014

Recently, I've been reading Safety Culture: An Innovative Leadership Approach by James Roughton and Nathan Crutchfield and one proposal I liked in the book was that every safety professional must have their own professional brand.

Personal branding is the practice of people marketing themselves and their careers.  Essentially, it's an ongoing process of establishing a prescribed impression or image in other people's minds about yourself.

In today's world of social media, personal branding is becoming increasingly important.  But it's not just your Linkedin profile that you should be worried about.

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Topics: safety brand, safety leadership, safety culture

Announcing New Book: Transform Your Safety Communication

Posted by Marie-Claire Ross on Thu, Jan 16, 2014

Marie-Claire Ross, author of the highly acclaimed book, Transform Your Safety Communication, is helping safety leaders and safety professionals improve their safety leadership and communication skills, in order to change how workers think about safety compliance.

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Topics: safety messages, safety leadership messages. safety culture books, safety communication, safety leadership, safety culture

Are Big Egos Destroying your Safety Communication?

Posted by Marie-Claire Ross on Mon, Oct 28, 2013

For over 13 years, I've been self-employed.  What I like about working for myself is that I'm not victim to workplace politics.  In fact, having to battle egos in the workplace everyday was one of the reasons I started my own business.

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Topics: induction manuals, safety communication, safety leadership

Improving Safety Leadership Skills: Interview with Shawn Kent Hayashi

Posted by Marie-Claire Ross on Tue, Aug 28, 2012
Shawn Kent Hayashi, is a communication expert and author of Conversations for Creating Star Performers, a wonderful new book that offers a roadmap showing how managers can leverage conversations into game-changing moments.  She is an executive coach, trainer, best-selling, author, speaker & CEO of The Professional Development Group LLC.  Currently, she is an executive in residence at Lehigh University.

Recently, I interviewed Shawn to find out what communication tips she has for general managers, supervisors and safety professionals about how to improve their safety coaching and leadership communication skills.

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Topics: CEOs and executives, workplace safety communication, safety leadership, safety coaching, safety professionals, safety culture, improving safety converstions

CEO's safety behaviour at odds with OHS and HR Personnel

Posted by Marie-Claire Ross on Mon, Jun 20, 2011

Senior leadership plays an integral leadership role in establishing the safety culture of an organisation.

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Topics: workplace safety culture, CEOs and executives, workplace safety communication, safety leadership, workplace leadership, safety professionals, hr professionals, CEOs and workplace safety