If you're reading this article, you know that any decent health and safety training manual has to include information such as personal protective equipment (PPE), emergency evacuation, incident reporting and so on.
Workplace Communicator Blog
Standard Operating Procedures are often very complicated. They are usually written to be compliant with little thought put into making sure they are easy to read and understand (see 5 Mistakes Companies makes with their Standard Operating Procedures). However, in the race to be compliant, little thought is put into how to teach staff how to undertake procedures as productively and efficiently as possible.
A new and free workplace communication review service has been launched by Digicast Productions which provides expert advice to companies on how to tweak their workplace communication materials for better acceptance of messages from staff and contractors.
As a safety content producer, I get the rare chance to look at countless standard operating procedures from a variety of large companies.
We use these documents to write clear, friendly scripts, in order to produce training videos that will engage, increase learner understanding and recall. Nearly, 95% of the time, these standard operating procedures are really hard to read and understand. And they're very often wrong.
Did you know that active safety training is three times more effective than passive training methods in promoting knowledge and skill acquisition? And that the most engaging methods of safety training are, on average, most effective in reducing negative outcomes such as accidents?
At the Melbourne Safety in Action Show on 18 April, we filmed video interviews with four safety experts that we streamed live over the Internet.
According to the the research paper "Relative Effectiveness of Worker Safety and Health Training Methods" from the American Journal of Public Health in February 2006, engaging safety training is three times more effective than the least engaging methods in promoting knowledge and skill acquisition. In addition, the most engaging methods of safety training are, on average, most effective in reducing negative outcomes such as accidents.
Back in 1996, Donald J Eckenfelder wrote in Values-Driven Safety, that the American safety body, OSHA, mostly works through fear. It's regulation based and requires compliance or else sanctions are applied.
In the book, A Whole New Mind by Daniel Pink, he compares both the left and right hemispheres of the brain and discussed that you need to include both hemispheres when creating anything new.