One November evening in 1987, commuters were busily rushing home from work on the London Underground.
Workplace Communicator Blog
When it comes to writing or talking about safety, safety leaders often assume that they know what techniques to use to influence and engage others on safety.
A while ago, I connected with an old friend and when I mentioned I was writing a book on safety communication, he laughed and told me how clumsy he was and how he hurt himself all the time.
In 2008, when Barack Obama announced his national security team he explicitly mentioned that he wanted to appoint a team that would avoid groupthink. He said: