The Workplace Improver Blog Improving Workplace Safety, Performance and Training through Video

Monthly Archives: March 2010

Company Meditation – Chilling out for productivity

Recently, I started a meditation course.  I’ve actually been meditating daily for nine years, but was persuaded by a close friend, to do this amazing meditation course led by a Swami.  Given that I’d never had any formal training and that I’ve always wanted to meet a guru, I signed up without a second thought.

So far what I have learnt is, I actually do know how to meditate, meditation CDs are very good.  But meditation is becoming extremely popular, almost mainstream!  There were no hippies in the room, in fact there were 86 (yes, that’s not a typo) very normal, middle class people learning how to meditate in a beautiful house in Melbourne.  And yes, the Swami is very good (and funny).

Meditation is a growing trend.  The Herald Sun reported on how meditation is now moving into the boardroom with numerous studies showing that it improves concentration.  Businesses such as NAB, Victoria Police, Diabetes Australia, Origin Energy and The CEO Institute are now running meditation sessions for their staff.

According to research by Medibank Private, workplace stress costs the Australian econony $10.11 billion through poor productivity and absenteeism.

Under the Workplace Health and Safety Act 2004, companies are responsible for implementing stress management programs.  In Victoria alone, the average cost of a stress-related work claim in 2009 was $51,000.  So it makes perfect fiscal sense for companies to introduce company meditation courses to improve stress levels and productivity of their workers and ensure they reduce their work claims.

Given the need for companies to reduce the stress levels of their workers, introducing meditation classes is a great way to help workers and boost morale.  It’s only a matter of time before meditation is readily accepted in the workplace, as a quick way to alleviate stress and improve productivity.

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Companies losing billions from poor safety, says Professor

According to a recent article published on IndustrySearch, companies lose 10% of their annual turnover, as a result of poor safety costing billions in lost production and flow-on effects.

Professor Patrick Hudson, based at Delft University of Technology in the Netherlands, made the comments at a briefing with journalists recently in Melbourne.

“I have an estimate that a company may be losing up to 10 per cent of its turnover as a result of poor OHS and E (occupational health, safety and environment) performance, that is usually a whack of money,” Prof. Hudson said.

Professor Hudson, who specialises in safety for the health, oil, gas, construction and mining industries later told reporters the figure could mean billions of dollars for large miners.

“When you have a shutdown you lose production, and you just add it up,” Prof. Hudson said.

“It is a massive amount of money and most of it goes in relatively small-scale stuff, not necessarily payouts to people who are injured but in the whole way things are run,” Prof. Hudson said.

“If anyone disagrees with me, that is fine, but when I challenge them to come up with the real figures I find they don’t have any,” he said.

Professor Hudson said that while the companies he dealt with did not put a figure on the worth of a worker, a workplace death was usually estimated to cost a company millions.

“It may be an individual is costed at one, two or four million dollars, depending upon what country you are in,” he said.

“Really what costs is things like lost production, slowdowns, having regulators all over you, having a lot of lawyers getting very excited,” he said.

Prof. Hudson said Australia had come a long way in improving occupational health and safety.

“The old Australian culture, looking back a long way, was pretty rough,” he said.

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Why induction training programs are so important to company success

Staff inductionsAccording to research by Recruitment Solutions in April 2007, 47% of employee turnover occurs within the first 90 days of employment.  With 60% of respondents highlighting induction improvements as a priority area for investment.

While other research points to 25% of new starters making the decision in their first week that they no longer want to work with the company.  Again, a poor induction process is to blame with many feeling overwhelmed, bored or confused.

Further research by the Aberdeen Group in 2008, found that companies that were the best at inducting had:

  • 100% improved their retention rate of new hires;
  • 60% reduced their ‘time-to-productivity’ rates.
With these figures, you think it’d be pretty obvious that companies would value their induction process and use it as a great opportunity to get new starters on-board and aligned with the company culture.
Yet, we all know that many companies are guilty of providing boring and drab induction processes, that do little to engage people let alone lift productivity.
While the GFC has enabled many companies the time to review their procedures and processes, it would appear that only the rare ones, gearing up for abundant times, are getting their induction processes in order.
By improving the induction process, companies will be able to  boost retention rates and productivity levels enabling new recruits to contribute to the bottom line much quicker.  After all, in Australia it is being estimated that we will be having a talent shortage later in 2010.
So what are you doing to improve your company induction process to improve staff retention levels and productivity?
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Why do men feel the urge to insert sexual terms into workplace training materials?

Back in the early 90′s, there used to be an Australian comedy series called “Fast Forward”, that featured a character called, Calvin Cunnington (played by Michael Veitch), who would burst into laughter at any sexual innuendos mentioned in the workplace, subsequently driving his colleagues mad.

As a training video producer, specializing in safety and induction videos, as well as marketing videos in the industrial arena, I come across training materials that are pretty dry.  My job is to transform the training materials into training video scripts that are interesting and will improve message retention and comprehension.

Yet weirdly, I feel a bit like Calvin when I read training materials and find all sorts of sexual terms lurking behind quite mundane and technical text.

My favourite one is slab penetration.  Any shape and size of penetration can be made through decking.   If size of penetration is greater than one rib…..

I couldn’t work out what it all meant and was very surprised to discover that slab penetration is all about cutting.  Who knew that cutting a piece of metal is really all about penetrating and that even the size is so important?

The next one is “insert the fuel nozzle into the receptacle“.  Okay, that’s probably harmless and the more I think about it, it would be pretty hard not to write that in a suggestive tone!

But time and time again, I come across very technical training materials that seem to use a lot of references to penetration, erections, vibrator compaction (ouch!) and receptacles.  And many times, I’ve felt that the words are just said too many times or could be substituted for something else.

It reminds me of my biology notes at school.  I found it quite funny to write orgasm, instead of organism in my personal biology notes.  My mother read them and was quite disturbed that I had got those words so wrong.  But that was just a teenager deliberately exchanging words for a bit of fun.

What I can’t work out is whether men are deliberately slipping in sexual terms because they are finding the material just a tad boring and they want to spice things up a bit.  Or whether it’s all a bit subconscious.

One thing for sure is that while inserting sexual terms into training might be a bit of fun for the writer, it certainly doesn’t help the learner.  Once I stumble on sexual innuendos in a very non-sexy topic, it is fairly distracting.  Particularly, when I can’t understand how in the world cutting can be replaced by penetration.  Or maybe it’s just me (or just a girl thing)?  Maybe men are fine with all of these phallic phrases and don’t even notice them.

But as for staff training, how do employees go with reading these training materials?   Are there Calvin-esque type sniggers occurring during induction training in workplaces across the country?

What I want to know is has anyone else experienced sexual terms being inserted into training materials (or even marketing materials) that just seemed a little bit inappropriate?

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